Bill Ferguson - Microsoft Certified Trainer (MCT, MCSE, MCP+I, CCSI, CCNA, A+, Network+, Server+)
Bill has been in the computer industry for over 15 years. Originally, in technical sales and sales management with Sprint, Bill made his transition to Certified Technical Trainer in 1997 with ExecuTrain. Bill now runs his own company as an independent contractor in Birmingham , Alabama , teaching classes for most of the national training companies and some regional training companies as well as many corporations. In addition, Bill writes and produces technical training material for several companies. Bill has recently coauthored an ExamCram guide with Diane Barrett, Implementing and Administering Security in a Windows Server 2003 Network, and has written MCDST: Microsoft Certified Desktop Support Technician for Sybex Press. ... Click here to view Bill Fergusen on Microsoft.com
- Main Menu
Move through hours of in-depth content - quickly and easily due to the efficient and organized structure.
- PowerPoint
Utilizing PowerPoint presentations enhances the delivery by displaying a variety of visual information to the user. This type of representation allows the user to better interpret the material through charts, definitions, graphs, and more...
- Exclusive Learning Zone
Train around the clock, around the world. Our certified online instructors are located at global support centers in the U.S., U.K., Australia, and Singapore to provide real-time answers to technology- and soft-skill-related questions 24x7. This means access to a live subject matter expert no matter where you are - day or night. This level of student/instructor interaction provides real-time training specific support and extends training beyond content and instructor-led solutions by providing flexibility to accommodate individual needs and schedules.
- Controls
Move forward, back, and repeat entire topics or just a section. A progress bar illuminates as you advance through exercises.
- Full Motion Video
All courses feature full-motion videos of instructors teaching the information as if they are speaking directly to you. Our unique delivery simulates a one-on-one classroom environment creating a more personal lesson and learning experience.
- Study Guides
Printable study guides for the entire course are available. This allows all material to be viewed, reviewed, and printed for viewing at a later date.
- Review Exercises
Each section has a review quiz to aid in the learning process by validating the comprehension of the material covered before moving on to a new section.
- Resume
All courses are resumed to where you left off last session allowing you to learn when it is convenient for you without the hassle of remembering where you where.
- Microsoft Authorized Practice Exams
This Training includes Authorized Practice Exams from Microsoft Certified Practice Test Provider (MeasureUp) to fully prepare you for the certification exams. Because many companies offer training and practice tests, the Microsoft MCP program has designated MeasureUp as a certified test provider to help IT candidates select the highest quality products and services. Microsoft performs quality reviews on all Practice Test Provider, and only approved practice test vendors bear the Microsoft Certified Practice Test Provider logo.
- Live Demonstrations
Demonstrations are a way for the instructor to show and tell the user how to perform
a task by actually doing it on screen in front of them. In this format it gives the user the power to see things done by a professional in the intended environment as many times as they would like.
- Labs
This course features cutting-edge, interactive labs, which provide a hands-on learning experience. This environment allows you to interact with the software with out the need for purchasing it or having it installed on your computer.
- Certificate of Completion
Cal State San Marcos is recognized for its technology-based IT training curriculums. Upon successful completion of our program, you will be receiving a Cal State San Marcos Distance Education Certificate of Completion.
Domain 1 - Network Topologies
1.1 Network Technologies
1.2 Token Ring
1.3 Fiber Distributed Data Interface
1.4 Wireless
1.6 Logical Link Control
1.7 10BASE
1.8 100BASE
1.9 1000BASE
1.10 10GBASE
1.11 Media Connectors
1.12 RJ11 and RJ45
1.13 F-Type
1.14 Straight Tip and Standard Connector
1.15 FireWire
1.16 Media Types
1.17 Network Components
1.18 Wireless Technologies
1.19 Wireless Service Factors
Domain 2 - Protocol Standards
1.1 MAC Addresses
Lab - Identify the Local MAC Address
Lab - Identify a Remote MAC Address
1.2 OSI Model
1.3 Network Components
1.4 Network Protocols
1.5 TCP/IP
1.6 IP Addresses
1.7 Advanced Networking Concepts
1.8 IP Addressing Methods
Lab - Assign a Static Configuration
1.9 Protocols
1.10 Ports
1.11 Services
1.12 WAN
1.13 Internet Access Technologies
1.14 Remote Access Protocols
1.15 Security Protocols
1.16 Authentication Protocols
Domain 3 - Network Implementation
1.1 Server Operating Systems
1.2 Unix and Linux
1.3 Netware
1.4 MAC OS X Server
1.5 Windows
1.6 Client Connectivity
1.7 Tools for Networking
1.8 Firewalls
1.9 Proxy Service
1.10 Network Connectivity
1.11 Virtual Local Area Network
1.12 Internal Networks
1.13 Antivirus Software
1.14 Fault Tolerance
1.15 Disaster Recovery
Domain 4 - Troubleshooting
1.1 Network Utilities
1.2 Ping
Lab - Use the Ping Command
1.3 Tracert
Lab - Use the Tracert Command
1.4 ARP
Lab - Use the ARP Utility
1.5 Netstat
Lab - Use the Netstat Utility
1.6 Nbstat
Lab - Use the Nbstat Utility
1.7 Ipconfig
1.8 Winipcfg
1.9 Nslookup
1.10 Visual Indicators
1.11 Troubleshooting Network Services
1.12 Network Services
1.13 Troubleshooting Topologies
1.14 Troubleshooting Strategy